Help center
Find answers to the most frequently asked questions and tutorials for using our tools at Geoprocesamiento Online.
Frequently Asked Questions
Click on "Register" in the navigation bar and complete the form with your basic information. Once completed, you will receive a confirmation email to verify your account.
Go to the "Tools" section and use the search engine to filter the option you need. Each tool has a brief explanation and specific steps for its correct use.
Ve a la sección "Comprar Créditos" en tu menú de usuario o en la página de Precios para recargar tu saldo. Puedes elegir entre diferentes planes o un monto personalizado.
Los credits son la moneda dentro de la plataforma para utilizar las tools. Cada procesamiento consume una cantidad específica de credits según su complejidad y recursos necesarios. Los credits no caducan y permanecen en tu cuenta hasta que los utilices.The credits are the currency within the platform to use the tools.Each processing consumes a specific amount of credits according to their complexity and necessary resources.The credits do not expire and remain in your account until you use them.
If you experience technical problems, you can contact our support team through email or the contact form. For a faster response, include screenshots and specific details of the problem.
Quick Guides
Primeros pasos
Learn the basics to start using our tools.
Subir archivos
How to load and manage your geospatial files.
Contact us
Si no encuentras lo que buscas, contáctanos y te responderemos en breve:If you do not find what you are looking for, contact us and we will answer you shortly:
Care hours:
Monday to Friday: 9:00 AM - 6:00 PM (GMT-5)